Sign up for a Webex Account:

• Faculty, Staff and Students can log into the Service Activation page with your NetID and password
• Select the option: Rutgers Webex
• Click the Activate Services button
• After activation, wait 15 minutes before logging into https://rutgers.webex.com/
• Guests who are interested in activating a Webex account should refer to the following page regarding guest access to Webex.

What Webex is right for me?

• Meeting Center – Fully participatory meetings for up to 1000 people.
• Webinar Center – Up to 10 people presenting to up to 3000 people with chat back
• Training Center – Up to 10 people presenting to a group of up to 1000 people with break out rooms and enhanced chat back
• For more information, please visit our Webex Suite Comparison Guide.

How do I join Webex?

If you have scheduled a meeting or been invited to a meeting, you will receive an email with directions on how to join a meeting:

     

How do I start a meeting?

If you are trying to start a meeting, sign into https://rutgers.webex.com/ and select the Start a Meeting button on your home screen:

     

How can I keep my meeting secure?

You can learn about keeping your Webex meetings secure on our Best Practices for Secure Webex Meetings page.

You can record meetings, webinars and training

To record in Webex, click the record button (shown below)

Please note: It may take up to 24 hrs for your meeting to appear in the list of available recordings

For additional information, please read our documentation on Recording a Meeting

Webex Best Practices

• Connect a few minutes early, if possible, to allow time for setup.
• Keep your device (phone, computer, etc.) on mute unless you are speaking.
• If you are sharing content from your device during a meeting, it is best practice to share an individual application instead of your entire screen. This will prevent attendees from accidentally seeing private/sensitive data you may have open on your device.
• For more information on Webex best practices, please visit our Best Practices for Web Conferencing guide and the Cisco Webex guide.
• As the host of a meeting, you may want to adjust your participant settings for the meeting. These can be changed throughout the meeting if needed:
  
  • Mute all participants
  • Turning off entry tones

Common issues:

• Tips for connecting with a slow/weak internet connection
• If no one can hear you, please make sure you are not muted. At the button of your screen you will be able to see if your microphone has been muted. A red icon means your microphone is currently muted, a white and green icon means people in the meeting should be able to hear you.

Muted

Unmuted

• Webex Global Status
• FAQ – Go Here

Get Started with our Webex Meetings Training Video!

• Please note that the training video is restricted to users on the Rutgers network, and as such will require use of the VPN if being accessed remotely.
• View the training video.